Last week, I sat down for a breakfast interview in London with Yell Group CEO John Condron at the Connaught Hotel, a power breakfaster€™s power breakfast spot.
Over his porridge, Condron talked about the state of the business today, and what makes his company tick. A few of his comments would make for good motivational posters (if such a thing as a droll motivational poster actually existed) in the conference room at any directory publisher around the globe:
€œIf you hire mercenaries, you get a mercenary organization.€
€œThis is a simple business made complicated by people who really don€™t understand the basics.€
Not once did he use the word €œparadigm.€