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NOW Podcast: Shuddle Shuts Down

Abid Chaudhry and I discuss the fall of Shuddle, the Bay Area-based "Uber for kids" startup that closed its doors today after raising $12.2 million. What does this suggest for high-value vertical on-demand services? Can they differentiate enough to separate…

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With Fredrick Acquisition, Booker Adds On-Demand Scheduling

Booker, a New York-based scheduling, customer-management, marketing and payments provider for service-industry small businesses, announced today it has completed its acquisition of Fredrick, an intelligent marketing automation tool for appointment-based businesses. The acquisition strengthens Booker’s product portfolio by adding automated marketing features to…

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Seattle NOW Video: Localizing Global Logistics

Here's another fascinating session from Seattle NOW important to understanding the on-demand landscape, featuring Uber, HomeAdvisor and MasterCard. The rise of global logistics networks have begun to reshape local marketplaces, providing connections between on-demand customers and workers, as well as…

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The Local, On-Demand Economy in 10 Minutes

BIA/Kelsey NOW | Seattle, our second local, on-demand economy (LODE) conference, kicked off last Thursday with a short explanation of the emerging technical, design, demographic and work arrangements that are reshaping local markets. Senior analyst for LODE Mitch Ratcliffe set…

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Uber’s Brand Challenge: Safety and Service First

The horrible, unfortunate shootings in Kalamazoo, Michigan, this weekend present a genuine brand crisis for Uber, the increasingly ubiquitous mobility services company. The company's success has brought hundreds of thousands of people into its contractor circle, including wanna-be Travis Bickle,…

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